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Example of delegates who have attended the
Customer Acquisition & Retention Stream’


 
ABN Amro Bank NV Head of Direct Channels Commercial Banking NETHERLANDS
Absa Group Limited Head:Internet Channel, Digital Channels SOUTH AFRICA
Abu Dhabi Islamic Bank Vice President - Head of Service Quality UAE

ALLIED IRISH BANK/AIB CORPORATE BANKING

Head of Corporate Services

Ireland

Alpha Bank Retail NPL Assistant Manager GREECE
Alpha Bank Albania SA Head of Retail Banking Business ALBANIA
Arab National Bank CIO, GM Head of IT SAUDIA ARABIA
Banca Intesa Russia CIO RUSSIA
Banca Mediolanum spa Head of Customer Operations ITALY

BANCO BPI   

Retail Director  

Italy

Banco Popolare         

Head of International Division   

Portugal

Banco Sabadell

Director Commercial Practices

Spain

Banco Espirito Santo SA Head of Quality of Service Department PORTUGAL

BANK AUSTRIA 
CREDIANSTALT

MD IT Strategy

Austria

Bank Leumi Chief Technology Officer ISRAEL

BANK PEKAO SA  

Director of Modelling, Monitoring and Analysis Unit

Poland

Bank Respublika Head of the Branch AZERBAIJAN
Bank Zachodni WBK S.A. Financial Services Director POLAND
Barclays Director, Distribution Services UK
Barclays Bank  Retail Experience Development, Director UK

Bawag PSK

Head of Sales Organisation

AUSTRIA
Bawag P.S.K. Sales Organisation AUSTRIA

BBVA

Country Manager

Spain

BNP Paribas Fortis Head of Business Development UK
Bre Bank SA Deputy Director, Controlling & Management Marketing Department POLAND
Bre Bank SA Deputy Sales Director POLAND
Caja Mediterráneo Projects Management Director SPAIN

Caxia Nova

Director General

Spain

Citibank

VP  Business Development 

United Kingdom

Citigroup Inc EMEA Head of Electronic Banking Technology UK
Credit Suisse Managing Director SWITZERLAND

Commerzbank AG

Director of Business Development  

Germany

CO-OPERATIVE BANK 

Business Division Manager

United Kingdom

DANSKE BANK 

Senior Vice President  

Denmark

Deutsche Bank

Head of Business Management & Innovation  

Germany

Deutsche Bank AG Director GERMANY
Dexia SA Director Organisation BELGIUM
DHB Bank  Head of Retail Banking NETHERLANDS

Dresner Bank

Head of Product Management 

Germany

Emporiki Bank 

Manager Organisation Division

Greece

Fortis Banque

IT Security Division Manager

Belgium

First Ukrainian International Bank JSC Deputy Chairman of the Board UKRAINE
Fortis Bank Head of Program Office & Fast Forward Program BELGIUM

GARANTI BANK 

Executive Vice President   

Turkey

GENERALI BANK  

Head of Technology

Austria

HSBC

Senior Executive Retail Banking

France

Hypo Vereinsbank Head of Multichannel Management GERMANY
ICICI Bank UK plc Head of Retail and Direct Banking UK

ING Direct

CIO

Netherlands

ING Bank AS Vice President Internet Banking TURKEY

Intesa Sao Paolo

Customer Services Manager

Italy

Komercni Banka

Head of Retail Projects

Czech Republic

Jordan Kuwait Bank Executive IT Manager JORDAN

La Ciaxa

Head of Information Systems

Spain

Lloyds TSB

Head of Innovation

United Kingdom

Mashreq Bank PSC VP & Head of Products Business Development & Strategy UAE
Millennium BCP Group SA Director Area PORTUGAL

MKB Bank

Strategic Project Manager

Hungary

National Australia Bank Ltd Head of IT Architecture UK

Nationwide

Regional Director Retail 

United Kingdom

Nordea Senior Vice President DENMARK
Nordea Bank AB Senior Manager, Online & Mobile Payments FINLAND
Nykredit IT Director DENMARK
OJSC Alfa-Bank Head of Retail Technologies RUSSIA
OTP Bank Plc Operational Deputy of the Managing Director of Retail Banking HUNGARY

Poste Italiane S.p.A

President of Post Branches

Italy

Rabobank Nederland Group Purchasing Category Manager ICT NETHERLANDS
Raiffeisen International Head of IT Retail Business Solutions AUSTRIA

Rosbank

CIO

Russia

Royal Bank of Scotland 

Director Business Transformation  

United Kingdom

Santander UK Head of Risk Oversight Wholesale UK

SEB

Head of  Business Development 

Sweden

Sopron Bank Chief Executive Officer HUNGARY

SVENSKA HANDELSBANKE

VP Business Architecture

Sweden

The Bank of Tokyo-Mitsubishi UFJ Ltd. Principal Analyst eBusiness & IT Initiatives Division JAPAN
The Royal Bank of Scotland Group Deputy Head of Cross Products Operations Technology UK
The Royal Bank of Scotland Group plc Head of Mobile Banking UK
TT Hellenic Postbank S.A. Executive IT Advisor GREECE
TT Hellenic Postbank S.A. Head of Legal Department GREECE
Turkiye Garanti Bankasi A.S Head of Multi Channel Banking TURKEY
UBS AG Global Head of Shared Applications & Channels SWITZERLAND
UniCredit Deputy CSO ITALY

UNICREDIT BANCA

Director BDM

Italy

Unicredit Group

Head of Multichannel Banking

Italy

Volksbank International Retail Loans Manager CEE/SEE AUSTRIA
Volksbank International Head of Retail International AUSTRIA

 

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